Service like it used to be done
Remember when outstanding customer service was a way of doing business, not just a buzz word?
At Brymons, we do too. And we’ve brought it back. We extend a warm greeting, let you browse, and answer questions. We offer to visit your home and help you through the processes of selection, placement, and arrangement. We’re there as a resource for decorating advice, a sounding board for new ideas, and an expert with that second set of eyes. We offer to move your old furnishings to other rooms or haul it away, and we bring in your new furnishings with patience and the utmost care. That’s how it used to be. That’s how it should be. That’s how we do it today.
I just need some new Accessories or unique Gifts!
Our Accessorize department, as our customers tell us, is a one-of-a-kind find! We work hard to make sure we offer unique and affordable accessories. It’s been said that accessories are the ‘jewelry’ of the room and we believe that’s true. We have several thousand accessories on-hand and they are shown both in an easy-to-shop department, as well as on display throughout the salesfloor. Accessories always make a wonderful addition to your home or a great gift, whether it be for someone else…or yourself!
My Mattress is So UNCOMFORTABLE!
We sell a LOT of mattresses at Brymons, in part because we have a wonderful selection in a dedicated area of the salesfloor called our ‘Sleep Gallery’. It’s comfortably lit and located in the back of the store so you can feel comfortable while lying down to try them out. We are proud to offer the largest selection in our shopping area. We have extensive training and will be able to answer your questions and spend the time necessary for you to be comfortable with your decision.
Help - I just can’t decide!
Making a large purchase can be overwhelming, and you want to be sure you get it right the first time. By taking advantage of our complimentary consultation service you can feel confident in your choices and make this process an exciting and rewarding experience! Our Certified Interior Decorators are a reliable source of knowledge and advice. By using our expertise and adding your style, preferences, and goals; your room and your home will reflect a style that is beautifully yours. Learn more about our Complimentary Consultations here.
What people are saying about Brymons:
"Good afternoon Jennifer!
I wanted to tell you that the furniture the family of a new resident at Allen Place picked out was delivered today, his move in day, and it looks great! Thank you for the great service you gave to one of our new families."
“I love the service we get. And everyone compliments our furniture; the beds are great!”
-Sandra, The Anita Grand Motel
“If you don’t know what you want, you need to go to Brymons. They will help you find the perfect piece, or pieces, to fit your style. They work hard to be sure you’re completely satisfied.”
“Becky asked me how she could help. I told her I was thinking about sofas, so she asked me some questions, then she suggested a reclining sofa for my small space. I really didn’t have room for two recliners and a sofa, so this hit it right on! She helped me choose a wonderful neutral colored leather. My new sofa reclines on both ends and it is just what I needed! I had it delivered and I am really pleased!”
“I was greeted as soon as I walked in the door which started my shopping experience with a smile right away! I had samples of my carpet and paint color with me and Becky, my sales person, really listened to what I had in mind. I chose a sofa and two leather custom-made recliners. Becky also mentioned that a few accessories would give my room a little “pop!” Two weeks after my furniture was delivered I went back and got the accessories she showed me. Love, love, love our room!"
“I was in the process of building a new home and engaged Connie to help. She came to my old home and walked through our new one gathering ideas.
Connie provided excellent service picking out our paint color to go with the fabric selected for our recliners and chose accessories that were the perfect finishing touch. Many of the items and wall art were things I’d never thought of, but came together just right. She also selected our wood furniture pieces (coffee table, end tables and console), bar stools, area rugs and table lamps-that we almost said no to, but they add just the right touch. We are also very happy with the Kichler light fixtures she picked out. Connie also answered emails when I had questions about choosing backsplash tile and other building decisions.
We love our new home furnishings and give all the credit to Connie. I don’t know what I’d have done without her."
-Connie, Fall Open House
"When I walked into Brymons and was greeted, I knew I had come to the right place to buy our new living room furniture. My sales person was so helpful and took the time to show me what they had to offer and to get my feel on what I liked. I couldn’t have asked for a more caring person to help me decide on our new furniture!"
"I just have to tell you once more how great the experience is coming into Brymons. I don’t have much time to shop and if I want something, I want it NOW, in place. Most generally, I buy something on my 15 minute break. This particular week, I needed something to put my printer on in my home office and a little touch of something in my foyer; you know, a couple extra snowmen showed up at the door who needed a “cutsy” place to rest. Well, you had exactly what I wanted, like usual. Not only did you have them, I came in that night at 5:30 and they were both delivered and in place the next day. I call that unbelievable service!
I just can’t thank the staff at Brymons enough. Each and everyone of them are so dedicated to the business, so friendly to the customer; whether it be the sales people or the delivery guys, both of whom always have the time to say “Hello” and “Welcome.” And the absolute truth is, that little touch of friendliness from absolutely everyone there makes the customer feel so at home.
Quite frankly, I don’t know why ANYONE would go ANYWHERE else. Many, many, many thanks!"